Relationship Manager

PropertyGuru is Southeast Asia’s leading PropTech company, and the preferred destination for over 32 million property seekers monthly to connect with over 50,000 agents monthly to find their dream home. PropertyGuru empowers property seekers with more than 2.1 million real estate listings, in-depth insights, and solutions that enable them to make confident property decisions across Singapore, Malaysia, Thailand and Vietnam.

PropertyGuru.com.sg was launched in Singapore in 2007 and since then, PropertyGuru Group has made the property journey a transparent one for property seekers in Southeast Asia. In the last 18 years, PropertyGuru has grown into a high-growth PropTech company with a robust portfolio including leading property marketplaces and award-winning mobile apps across its markets in Singapore, Malaysia, Vietnam, Thailand as well as the region’s biggest and most respected industry recognition platform – PropertyGuru Asia Property Awards, events and publications across Asia.

For more information, please visit: PropertyGuruGroup.com; PropertyGuru Group on LinkedIn.

About the Role:

As a Relationship Manager, you will play a critical role in expanding PropertyGuru’s customer base by engaging and supporting mass market agent clients. This role is hunter-focused: you will drive new business acquisition through proactive outreach, effective prospecting, and strong product pitches.

You will be responsible for building early-stage relationships, understanding agent needs, and helping them get started on our platform. You will recommend relevant products, and ensure every agent receives professional, high-quality service.

This role is ideal for someone energetic, driven, and eager to grow a career in sales within the PropTech industry.

• Acquire new clients through high-volume cold calling and proactive outreach to mass market agent clients.
• Conduct high-volume cold calling and outreach to build a strong pipeline of prospects and generate new revenue opportunities.
• Be comfortable with face-to-face engagements, including client meetings, networking sessions, and training events, representing PropertyGuru professionally and confidently.
• Deliver effective product pitches and demonstrations, clearly explaining how PropertyGuru’s solutions can support agent success.
• Build early-stage relationships with agent clients, providing guidance and support as they start using the platform.
• Identify client needs and recommend suitable products, ensuring agents understand the value and features of our solutions.
• Support account onboarding and activation, including helping new clients set up, navigate their account, and optimise their usage.
• Maintain strong service standards, ensuring mass market clients receive professional and timely support.
• Gather market feedback and competitor insights to help improve product offerings and sales strategies.
• Collaborate with team mates to surface opportunities, share market insights, and support go-to-market initiatives.
• Hit and exceed monthly sales and activity targets, demonstrating consistency, resilience, and drive.
• Be a strong team player, work and communicate well with team mates, sharing insights, and supporting team initiatives to contribute to a positive and cohesive working environment.

• Experience in sales, telesales, customer service, or business development, preferably in a high-volume or fast-paced environment.
• Strong hunter mentality, motivated, persistent and results-oriented.
• Confidence in cold calling and client engagement, with the ability to deliver clear pitches and handle objections effectively.
• Excellent communication and interpersonal skills, with the ability to build rapport quickly with agent clients.
• Positive, energetic, and resilient, with a strong desire to learn and grow in a commercial role.
• Organised and self-driven, able to manage your time, track activities, and follow through consistently.
• Team player, willing to collaborate, share insights, and contribute to the overall success of the commercial team.
• Ability to work effectively with minimal supervision, demonstrating maturity, accountability, and strong organizational skills. You can prioritize tasks, manage time independently, and consistently deliver results in a fast-paced environment.